Coaching & Mentoring

In the Learning Network, we believe that coaching skills are essential at all levels of leadership.  

Cultivating a coaching culture involves more than simply offering lots of coaching and mentoring. It requires a shift in leaders’ assumptions about people: what motivates them, how they need to be led and whose responsibility it is to develop tomorrow’s leaders.

The benefits of a coaching culture are:

  • Associate and team development to further the shared goals of individuals and the organization
  • Greater transparency and feedback – both positive and constructive
  • Individual accountability to self, team and organization
  • Associates empowered to achieve their fullest potential

The Learning Network supports such a culture through a variety of services and offerings:

Executive and Leadership Coaching services develop individuals via one-on-one coaching with internal or external coaches.

“Leader as Coach” programs teach participants to adopt a coach-like style of leadership

Montefiore Mentoring Program provides associates the ability to be trained as a mentor and provide mentoring to others and/or to access trained mentors throughout the system to support their development.

Description of Services:
Executive and Leadership Coaching services develop individuals via one-on-one coaching with internal or external coaches. Through extensive training, coaches work with individuals to bring out their inner knowledge and apply it to everyday issues they are struggling with. A coach doesn’t tell you the answers but rather knows how to help you find the answers within yourself. Coaching is a form of transformational learning customized for the individual.
Montefiore Internal Coach Certification Program trains leaders (by invitation) to become coaches and work one-on-one as a coach with leaders outside their division. The program is 72 hours over 6 months. In return, Certified Montefiore Internal Coaches agree to conduct 2 coaching engagements per year in addition to your normal role and responsibilities.
Leader as Coach programs help leaders learn the secrets of coaching that encourage greater accountability, motivation and engagement among the associates they lead.

Based on the coaching tools used by the coaching profession as well as best practices in psychology, a coaching style of leadership has been shown to improve overall productivity by as much as 30%.
There are two programs. Leaders of Others should attend Coaching for Peak Performance and Leaders of Leaders and Executives should attend Coaching Practices for Leaders
Montefiore Mentoring Program is available to any associate that feels they would benefit from having a mentor. Common reasons are transition to a new role, planning a career step, going back to school, or other work-related decisions or challenges.
The role of the mentor is to share their experience and knowledge with a mentee who is eager to learn. Formal mentoring last 6 or 12 months, however, the mentoring partners can continue the relationship indefinitely - some mentoring relationships last a lifetime.
Both mentors and mentees start by attending a mentor or mentee orientation that prepares them to have a positive mentoring experience.

How to access our services

  • Obtain a Coach – contact Susan Roti, Sr Director, at
  • Become a Mentor – Enroll in Mentor Training on the Learning Management System or email
  • Obtain a Mentor – Enroll in Getting the Most out of Mentoring on the Learning Management System or email
  • Develop a Coach-Like style of leadership register in the Learning Management System for either program or email
The internal coach certification program was thought-provoking and changed my perception of the value a coach can provide in an individual's growth. It allowed me to modify my interactions with people to promote their development through introspection and probing conversation. It has positively affected my interactions at both work and home.
Maryanne Schmid, RN, BSN, MHA, CPHQ, CPPS Senior Director, Department of Quality Management
Nothing is more correlated, with increasing levels of employee engagement than increasing levels of coaching on the part of managers. Coaching effectiveness results in increased productivity, higher levels of intentions to stay with an organization, and the way that managers are perceived in their overall effectiveness.
Maryanne Schmid, RN, BSN, MHA, CPHQ, CPPS Senior Director, Department of Quality Management