Professional Development

Professional level courses are appropriate for individual contributors, leaders at all levels and all associates who are looking to enhance their knowledge of the topics covered. Courses include

  • Business Writing Workshop
  • Communicating with Empathy
  • Continuous Process Improvement
  • Creating Inclusion by Addressing Micro-behaviors
  • Disrupting Everyday Bias
  • Effective Communication
  • Emotional Intelligence in the Workplace
  • Getting the Most out of Mentoring
  • Introduction to PDSA Process Improvement
  • Introduction to Project Management
  • Practical Application of Project Management Simulation
  • Presenting with Impact
  • Responding to Change
  • Strengthening Your Partnerships
  • Taking Control of Your Engagement

Additionally, we offer resources and courses for beginners through advanced users of Microsoft Excel, PowerPoint, and Word.

For more information about these and other courses offered by the Learning Network, visit our Learning Catalog.

I believe that… [Communicating with Empathy] reminds us all of the single most important reason why we chose this profession and that is to take care of patients and their families in the most compassionate and caring manner.
Peter Semczuk, DDS, MPH, Senior Vice President and Executive Director, Moses and Wakefield Campuses